It all started when I tried to pay my Chiropractor bill at their office. There credit card machine didn't work so I agreed to pay later. I tried to pay several times. I physically took their bill in the office with one hand and had my credit card in the other. Each time they told me that my account was current so I didn't worry about it until I got a letter from the collection agency. Again I tried to pay the bill but they told me I had to go through the collection agency. I contacted the collection agency several times. The Chiropractors office's first response was that I didn't respond to numerous bills. When I pointed out that they admitted in their own letter that I tried to pay, they changed their story to "it was a software glitch and miscommunication." Naturally I got angry and posted a couple negative comments in the google review section. They since have sent me a letter saying they will remove me from collections if I remove the negative comments. I feel that I shouldn't have to remove anything since what I posted was factual and that is what the review section is for. I also feel that I shouldn't have to pay collection fees and get a negative collection mark for their billing error. I have contacted an online attorney and they told me to tell them I will sue if it negatively affects my credit. I have done such but am still getting letters from the chiropractor demanding I remove the negative comments or they will continue with collections. The bill was only initially a lousy $35 . I am getting tired of being threatened because their secretary doesn't know how to work her own billing software. Any advice?
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