A company that provides radiology service misapplied my payment and showed i still owed the $$. Then turned over the account to a collection agency - for $205. Which then showed up on my credit report. I provided all the payment details to both the company and collection agency numerous times over a year and 1/2 time frame. The radiology company finally found the misapplied payment and sent me an email verifying the error and the balance is zero and I owe no monies. The account is closed.
I provided this info to both the collection agency and Transunion. Transunion said the collection stays on my credit report. The collection agency is not responding. What can I do? This is so unfair